Terms & Conditions

Product / Retail Sales:

NO REFUNDS, ONLY EXCHANGES ARE GIVEN ON THE PURCHASE OF PRODUCTS, FOR REASONS OF HYGIENE, EXCHANGES CAN ONLY BE GIVEN TO UNOPENED/UNUSED PRODUCTS. GROOMING SERVICE SALES: ALL GROOMING SERVICES PERFORMED ARE GUARANTEED FOR 7 DAYS AFTER THE DATE OF THE SERVICE FOR AMENDMENTS ONLY, FREE OF CHARGE. GIFT-CARD SALES CAN BE USED AS PART OF FULL PAYMENT TOWARDS THE PURCHASE OF SERVICES AND RETAIL GOODS AT ALPHA CUTS. ANY REMAINING BALANCE LEFT ON A GIFT CARD CAN BE SPENT ON FUTURE PURCHASES, NO CHANGE WILL BE GIVEN. GIFT CARDS ARE NON-REFUNDABLE OR REDEEMABLE FOR CASH. LOST, STOLEN OR DAMAGED GIFT CARDS, CANNOT BE REPLACED.